Good to know
Frequently asked questions.
Answers to the questions we hear the most: channels, bots, X services, bans, connection issues and quit messages.
- Topics
- 8
- Answers
- 51
- Support
- #help
Topics
Start with the question you have.
Seven short collections, written by the people who run the network. Jump straight to a topic.
First Steps & Channels
01 / 08Can I Have My Own Channel?
There are dozens of channels on NationCHAT. You may open a channel at any time assuming the channel name you choose is not already in use. Simply type /j #channelname. NationCHAT has a Channel Registration available for well established channels and will provide a bot known as X (services bot).
Why do people get upset if I use capital letters LIKE THIS all the time?
It is considered annoying and rude. Capital letters are the IRC equivalent of shouting. You don’t need to use capital letters to get your point across.
Why is no one talking?
People often chat and do other things at the same time. They might even be chatting in another chat room. Either be patient and wait for someone to speak to you or try joining another channel. You might even want to leave and try the channel a little later.
What is the Ping! Pong! I sometimes see in my status window?
That is the result of the server pinging you to see if you are still on the system. Your IRC program responds automatically. You can disable this in mIRC - ask in #help.
I need to join to 21 channels, but my server only allows 20. What can I do?
Well, first, consider leaving some of the other channels that you are in. After all, how many channels can you really hold a conversation in at one time? If you are sure you need all those channels, you will have to reconnect to another server - one that allows more channels. See the servers list.
Bots
02 / 08What is a bot?
A bot is a program that looks like an opped user while on IRC. It connects just like a user would. The bots help the owner to run their channels in various ways. They make shortcut commands available and can monitor things such as language, excess use of capital letters, flooding, etc. They will kick to warn the user to stop and then ban if the behavior is repeated. Our services bot (X) is available to any channel owner free of charge. It will enter the channel whenever the first user does and not leave until the channel is empty.
Can I run my own bot?
Yes, you may download and run your own bot as long as you keep it in your own channel or a channel where you have permission to take it. However, any bots that are mainly used to cause trouble to a channel or network are not permitted, such as War Bots or Clone Bots, among others. If you are caught running one of these disruptive bots on NationCHAT, you will be asked to remove it, or be killed, or you and they will be permanently G:lined. All bots should be set usermode +B (/mode BOT +B) upon connection to identify the bot(s) as a BOT to users and Network Staff via the /WHOIS command.
X Services & Usernames
03 / 08How do I register my nickname?
NationCHAT is different than other networks you may have used in the past. NationCHAT has no nickname registration services, which means that anyone may use any nick that is available at any time. However you can register a username. This has nothing to do with the nickname you choose to use. Usernames are used to log in to our channel service bot, X, and a registered username may be required to join some channels. To register a username, visit the Services live site new user registration page, or use /msg X hello on IRC and follow the steps.
How do I login to X with my username?
To login to X with your username, use the command:
To hide your hostname/IP address, see below. Note that you must log in with your username at least once every 60 days or the username will be deleted. Also note that the only way to logout is to /quit and reconnect, and you may not be logged in from more than one nickname at a time.
/msg x@channels.nationchat.org login username password or /login username password.To hide your hostname/IP address, see below. Note that you must log in with your username at least once every 60 days or the username will be deleted. Also note that the only way to logout is to /quit and reconnect, and you may not be logged in from more than one nickname at a time.
How can I hide my real IP address/hostname?
While you are connected to NationCHAT, the +x usermode will change your host to the NationCHAT users hostname,
your_username.users.nationchat.org. To do this, you must first be logged into X, then type: /mode your_nickname +x. For example, if your nickname were "jingle" you would type: /mode jingle +x. Note that this change is only "temporary" - if you are disconnected from NationCHAT, or if you /quit, you will need to login again and re-use this command.How can I add/remove users from the X list?
To add a user to your channel's access list, use:
/msg X adduser #channel username level. To remove a user from your channel's access list, use: /msg X remuser #channel username. Both commands require you to have an access level of 400 or more.Which email address should I use when I register a username?
Any address you can access will work, including Gmail, Outlook, Proton Mail, or an address on your own domain. You do not need an email from your Internet Service Provider. NationCHAT only uses your email for account notices and password recovery. We never sell it, share it, or send unsolicited advertising. If a verification email does not arrive, check your spam or junk folder, then ask in #help.
My username got suspended. What do I do?
If your username has been suspended, email services [at] nationchat.org. Provide your username, email address, and verification question/answer, and ask for further information. While it usually takes only 24 hours or so to receive a response, you may have to wait as long as 3-5 days for an answer. You can join #help, the official channel of username registration help, for more information.
I am trying to log in on the Services site, but I get a cookie error. What should I do?
Cookie errors are almost always related to browser privacy settings. (1) Ensure cookies are allowed for nationchat.org in your browser settings. (2) If you are using enhanced tracking protection or incognito mode, allow first-party cookies for the session. (3) Clear site data and cookies for nationchat.org, then reload. (4) Make sure your system clock is accurate, as an incorrect clock will break secure HTTPS logins. Do not set your system date backwards, as that will invalidate the site SSL certificate. If you are still stuck, hop into #help.
Can I log into my username from two different hosts?
If your username has been registered for at least one year, you can log in from multiple hosts. Visit the Services page, log in, and change your "max logins" to 2 or 3, depending on how long your username has been registered.
I just registered my username. When can I register a channel?
Immediately after you have registered a username.
Modes, Channels & Flooding
04 / 08What is the meaning of +r?
+r is a channel mode which restricts the channel to "Registered Users Only", meaning that only users who are logged in to X can join the channel. If you are an operator, and you want a non-registered user to join your channel, you can "override" this mode with the /invite command: /invite nickname #channel. Also, if you are an operator in the channel, you can unset this mode with: /mode #channel -r.How do I register my channel?
The purpose of Services is to register well-established channels. In order to register your channel to receive the channel service bot X, visit the Services live site, log in with your username and password, then click on "Register A Channel" or use
/msg X register #channelname on IRC. The channel registration process is instant.Why do I receive "Cannot send to channel"?
There may be several reasons for this: (1) The channel may be moderated (channel mode +m) and you are not voiced/opped. (2) You may be banned on the channel and you do not have voice/op status. (3) You may not even be on the channel.
People are join/part flooding my channel
If your channel is subject to a Join/Part attack, try setting channel mode
+r using /MODE #channel +r. If this does not stop the attack, try setting +i for a short time using /MODE #channel +i. Remember to deactivate +i or +r when the attack has stopped, else you will prevent some users from joining your channel. If you cannot stop the attack yourself after trying the possible methods above, come to #help and report the problem.I am an operator in a registered channel, and my channel is +i or +k (invite-only or key required). How can I join?
If you have an access level of at least 100, you can ask X to invite you to your channel. Issue the command:
/msg X invite #channel. An invitation to a channel takes precedence over channel modes +i, +k, +l, and even +b.Someone took over my channel. What do I do?
If someone took over your channel, and you have logs to prove that the channel is yours, you will have to contact an IRC Operator in order to get the channel returned to you. Please bear in mind that there are only a few IRC Operators on NationCHAT, and usually they are very busy taking care of the network, so please be patient. Nagging them will NOT get you helped any faster!
Someone is using my nickname. How do I get it back?
Since there is no nickname registration on NationCHAT, nicknames are not owned. Everybody is free to use whatever nickname is available. You can politely ask the person that is using the nick to change it, or wait for that person to disconnect. To avoid this problem in the future, try choosing a unique nickname.
Someone banned me! What can I do?
What you need to understand is that channel ops may kick or ban an individual for any reason or for no reason at all. The most you can do is to ask a channel op to unban you. To do that, type
/who #channel or /names #channel and /msg or /query one of the channel ops (their nick will be prefixed by an @ symbol), and politely ask them to unban you. Note that if the channel is mode +s (secret), or the ops are usermode +i (invisible), you will not see their names displayed. #help cannot help to resolve these personal channel matters. If the channel is registered, you have access there, and the ban level is lower than your access level, you can unban yourself with: /msg X unban #channel yournick.Staff & Routing
05 / 08What are IRC Operators, and how should I talk to them?
IRC Operators, often called opers or ircops, are volunteers who keep the network stable and help resolve issues that regular staff cannot handle, such as server routing or serious abuse. They are people giving their free time to support the community. If you need help from an oper, explain your issue clearly with relevant channel names or timestamps. For everyday chat questions, asking in #help is usually faster and frees up opers for network-wide emergencies.
How do I find an IRC Operator?
To find an IRC Operator, switch to your status window and type:
/who 0 o or ask in #help. Where the first 0 is numeric "zero". If there are any visible IRC Operators online, a list of them is printed, and those with an "H" by their nick are "here", that is, not away. Once you have found one that is marked as "here", politely message them and explain your problem, then wait patiently for an answer. Remember that IRC Operators volunteer their time to make NationCHAT a better place! Be courteous! Message an IRC Operator only if you have real problems such as takeovers or abuse. For general problems, ask in #help. You may also type /motd and read the text in your status window; often the server admin will list channels in their motd where you can find IRC Operator assistance.How do I link my own server to NationCHAT?
You should read the NationCHAT Routing Committee’s Information for Applicants and FAQ.
Bans & Lines
06 / 08What is a G/K-line?
If you are trying to connect to NationCHAT and the server tells you that you have been K-lined or G-lined it means that you have been banned from NationCHAT and the reason for that ban is ALWAYS sent out right after the server tells you that you are banned. Some scripts, bots and bouncers hide this reason, but the reason is always sent. The difference between a G-line and a K-line is that a G-line is network-wide and a K-line is for one server. So if you are K-lined, you can use some other server to connect to NationCHAT.
I got G:lined with the "excessive connections" message. Why? And what can I do about it?
In this case, the reason you were banned, is that the server detected too many connections from your host/IP address. Depending on what server you are using, more than 2 simultaneous connections from the same host or IP address may be regarded as abuse. Often, the reason for this is the use of a bnc or shell that is shared among several users. Once the limit is reached, the host is automatically G:lined. This method is used to ensure the safety of the servers and to protect the users of NationCHAT from clones and floodbots. This G:line usually lasts one hour, so there is no need for you to get impatient. If, after one hour, you are still banned, you can email help [at] nationchat.org for help. Explain your problem, and include the exact error message from the server along with your IP address or hostname.
Connection & Clients
07 / 08Do you support IPv6?
Yes, we do, but only on IPv6 enabled servers which you can find in the servers list with ipv6 in their address. By default, you will be able to hold up to 5 connections per /48 subnet, which is the normal subnet mask the ISP should have given you. If that is not the case and your ISP has given you a different subnet mask, please join
#help stating this problem, your IP address, subnet mask and ISP. The staff will make an exception for this specific ISP.A server refused my connection and mentioned "identd". What is that?
Identd is an older protocol once used to verify which user on a shared machine was connecting. In modern setups, you do not need to open TCP port 113 on your home router. In your IRC client, simply toggle ident ON (in mIRC, type: /identd on yournick). If you are on a mobile network, carrier-grade NAT, or VPN where ident cannot reach you, the cleanest solution is to connect through our free ZNC bouncer in #NationBNC, which stays connected and handles ident automatically.
I cannot send files or DCC chats. How do I fix this?
Modern clients and mobile networks frequently restrict DCC direct transfers. In mIRC, allow mIRC through Windows Defender Firewall rather than turning your firewall off. If both users are behind home routers, consider using cloud sharing, our webchat, or routing transfers through a BNC.
Do I have to install software to chat on NationCHAT?
No. Our browser Webchat works instantly on phones, tablets, and computers over encrypted SSL. Simply click Webchat in the navigation menu, pick a nickname, and you are immediately connected to #NationCHAT without installing anything.
How do I connect securely with SSL, and what is port 6697?
Port 6697 is our encrypted SSL/TLS port. In your IRC client settings, enable SSL/TLS and enter port 6697. Secure connections protect your communications, set your usermode to +Z, and let you join secure-only channels (+R).
Why does my client stall when connecting? (SASL Notice)
NationCHAT runs GNUWorld (X) services rather than SASL suites. If your client offers SASL authentication, turn SASL OFF to avoid connection pauses. Once connected, authenticate to X using: /msg x@channels.nationchat.org login your_username your_password.
Why do I disconnect on mobile, and how can I stay online 24/7?
Mobile operating systems put background apps to sleep to conserve battery. NationCHAT offers free ZNC bouncers that stay connected 24/7 in the cloud, hold your nickname, and replay messages you missed. Request yours in #NationBNC or on our BNC Request page.
What do those symbols before channels in a WHOIS mean?
There are several symbols you may see prefixed to channel names in a user's WHOIS. These are:
@#channel (the user has operator status in the channel), +#channel (the user has voice status in the channel), <#channel (the user is invisible in a channel with channel mode +D or +d set), and -#channel (the user has user mode +d (deaf) set, and won't receive channel messages).What do those quit messages mean?
A list of common quit messages and what they mean is shown below.
Quit messages
What the quit line means.
Thirteen common messages, translated, so a disconnect reads like information instead of noise.
Help Team · #help
Still have a question?
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